Hotels as indicated in the itinerary - first day welcome reception - introductions and briefing - nights on board the American Orient Express as indicated in the itinerary - farewell receptions on the train - all meals as described in the itinerary - soft drinks on board the train - all excursions and other group activities as described in the itinerary - complete program of lectures and presentations - qualified tour managers throughout the trip - baggage handling - gratuities to local guides, escorts and drivers - amenities package - live entertainment on train.
Airfare and taxes - accident / baggage / cancellation insurance - airport or hotel transfers - personal expenses such as laundry, telephone, fax charges and taxis - liquor - traditional gratuities to train staff.
Early Booking Savings:
Early booking savings are available by booking at least 180 days prior to the departure date. If booking between 90-179 days prior, you will receive the second level discount.
American Orient Express' price guarantee means that the earlier you buy, the more you save. They guarantee that for the dates of your specific trip, the per person "early booking" savings will be the best offer available. These savings are based on buying either 180 or 90 days prior to the departure date. If American Orient Express offers your vacation date at a later time with further discounts, they guarantee they will offer you the better price! This guarantee assures you that planning your vacation will be carefree - so buy early and save! The price guarantee does not apply to Group Program bookings.
To reserve your place on an American Orient Express program, please call Vacations To Go toll-free at (800) 680-2858. A deposit of $500 per person is required to make your reservation. American Orient Express accepts all major credit cards.
Final payment is due 60 days prior to departure.
Cancellation, Refunds & Transfer Fees:
Deposits are refundable, less a $250 per person cancellation fee, until 60 days prior to departure. Less than 60 days prior to departure, no refunds can be made (including, but not limited to, additional components such as hotel nights, airfare and optional tours). "Name changes" are considered a cancellation and applicable fees and/or penalties apply. American Orient Express highly recommends travel protection for its passengers. (Purchased Travel Protection premiums are non-refundable.)
American Orient Express has many contractual and financial commitments with hotel properties, transport operators, guiding services and restaurants. Due to these commitments and the costly charges that result from cancellations and/or transfers from passengers, the full cancellation penalty will apply regardless of the reason, or whether the booking is transferred to another tour departure. Cancellation and applicable penalty will be based on the date that the notice is received in the American Orient Express Downers Grove office.
Cancellation by American Orient Express:
If a journey is canceled by American Orient Express because of extraordinary conditions, all monies paid to American Orient Express will be refunded in full. American Orient Express cannot accept responsibility for any other expenses incurred in preparing for the journey, including non-refundable airline tickets not purchased through American Orient Express.
American Orient Express understands the value of your vacation investment and strongly recommends the purchase of travel protection to safeguard and enhance your experience. The American Orient Express Travel Protection Plan provides benefits for Trip Cancellation and Interruption, Travel Delay, Medical Expenses, Baggage Loss, Baggage Delay, Emergency Medical Evacuation and 24 hour travel assistance services. You will receive a full description of benefits, terms and conditions with your preliminary documents package. Please review this document carefully. If you purchase the plan within 7 days of your initial trip deposit, and are medically able to travel on the date of your purchase, the Pre-Existing Condition Exclusion will be waived. Simply pay the Travel Protection premium to participate. If you do not want the Travel Protection, please call your Vacations To Go travel counselor to deduct the cost from your invoice total. (Purchased Travel Protection premiums are non-refundable.)
American Orient Express considers these trips mildly physical programs, involving some walking, stair climbing and elevations over 8,000 feet. Life on the train is relaxed and casual. All members of the trip are expected to be in good health and able to either walk on own or with the assistance of a traveling companion, and enjoy traveling as part of a group. Please advise us of any special medical or dietary conditions.
The American Orient Express was refurbished before the American's with Disabilities Act; and therefore, it does not comply with ADA standards. Certain safety regulations affecting the design of the train may cause difficulty for persons with limited mobility. The carriages cannot accommodate wheelchairs or walkers. The hallways in the sleeping carriages are 24 inches wide, and doorways leading into the cabins are 18 inches wide.
Smoking is limited to vestibule areas only. Smoking is not permitted in the train's sitting, dining or sleeping carriages or on any motorcoaches.
American Orient Express welcomes children, ages 8 and older, on board the train. Children, ages 8-17, will receive a 50% discount off the published fares, when sharing a cabin with two (2) full fare adults. A 25% discount, off the published fare, will be given to children 8-17 if sharing a cabin with one (1) full fare adult.
Group Sales Information:
For group sales information, please contact us toll-free at (800) 680-2858. Detailed information will be provided at this time.
American Orient Express assumes the responsibility for baggage and personal belongings only while being handled by company employees and up to a limit of $1,000 per passenger. American Orient Express is not responsible for baggage and personal belongings of passengers in all other instances including when the baggage and personal belongings are accompanying passengers while they are on tour or in hotels/lodges offered in conjunction with the train passage.
Fares are quoted per person, based on double occupancy, and are payable in U.S. dollars.
American Orient Express reserves the right to take photographs or film during the operation of any tour and while on the train. These photographs or film may be used in the future by American Orient Express for the use of promotional materials. By booking a reservation with American Orient Express, passengers agree to allow their image to appear in such photographs or film. Passengers who prefer that their image not be used are asked to notify the tour leader at the commencement of their tour, once on the train.
Meals that are included in the tour packages are noted at the end of each day's itinerary. (B = Breakfast, L = Lunch, D = Dinner)
Special diets should be specified either at the time of booking and/or on the Personal and Health Information Forms included in your Preliminary Document Package in order that American Orient Express may do all that is possible to accommodate your request.
Optional Tour Disclaimer:
Excursions, transportation and other services arranged for American Orient Express passengers on optional tours are provided by independent contractors, not American Orient Express, as further defined in your Passage Agreement. American Orient Express acts as an agent only with respect to these optional services; it does not control or operate and is not responsible for actions of the operators providing the services. Tickets for these optional services and refunds, therefore, are subject to the terms and conditions set forth by these operators. American Orient Express passengers using the optional services agree that American Orient Express is not liable for any loss, death, injury or other damage to person or property arising out of or in any way connected with the optional services. Passengers should carefully read and understand the terms and conditions of the optional services provided by the independent contractors.
Air Supplement Program:
American Orient Express will gladly make air arrangements for you, providing inclusive travel packages at attractive rates. Round-trip travel is available from a variety of gateways in the 48 contiguous United States. Call your Vacations To Go travel counselor for more information. The availability of the Air Supplement Program may be limited from each gateway. American Orient Express reserves the right to withdraw any gateway without prior notice. Air prices are based on airfares in effect at time of posting and are subject to change. American Orient Express reserves the right to schedule air itineraries in accordance with tour schedule and flight availability. Air date deviations are subject to additional air charges. Seat assignments and special requests such as meals and wheelchairs are the passenger's responsibility and must be made directly with air carrier(s). Airline tickets issued by American Orient Express have restrictions and cannot be exchanged for an alternate carrier or routing. Cancellation or change fees may be assessed by an airline for any changes made to an itinerary; any charges incurred by voluntary itinerary changes are the responsibility of the passenger. American Orient Express is not liable for any penalties, costs or losses incurred to persons holding air tickets not issued by its air department in the event of changes in airline or tour schedules, airline irregularities, space availability or acts of God.
In the event of an act of God, war (declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event circumstances beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, American Orient Express reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future American Orient Express journey.
American Orient Express and its affiliates act only as an agent for the passenger with respect to transportation and hotels, and exercise every care possible. However, American Orient Express can assume no liability for injury, damage, delay, loss, accident or irregularity in connection with the services of any airplane, ship, motorcoach, train or other conveyance used in carrying out the arrangements of the tour. They cannot accept responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine, acts of God, or other causes beyond our control. All such losses or expenses will have to be borne by the passenger, as tour rates provide for arrangements only for the time stated. American Orient Express reserves the right to make alterations to this published itinerary. American Orient Express reserves the right to cancel the tour prior to departure, in which case the entire payment will be refunded without further obligation on their part. The right is also reserved to decline to accept or to decline to retain any person as a member of the tour. No refund will be made for the unused portion of any tour. The price of the program is based on tariffs and rates in effect in April 2005 and is subject to change. Any tariff, exchange rate or fuel surcharge will be passed on to the participants.
Passage Agreement, Limitation on Liability:
American Orient Express' liability to the passenger is expressly limited by the Passage Agreement which should be read carefully and understood by each passenger. Your acceptance or use of the ticket voucher, payment of the trip deposit and/or full fare, and/or boarding the train constitute your agreement to be bound by all of the terms and conditions of the Passage Agreement.
Consumer Protection Plan:
California law requires certain sellers of travel to have a trust or bond. American Orient Express Railway Company maintains a client trust account in accordance with the requirements of California law. American Orient Express is not a participant in the Travel Consumer Restitution Fund. CST 2071967-40