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Travel Insurance

Troubles such as illness, injury of a family member, adverse weather causing delayed flights or lost luggage can occur when you least anticipate them and may affect your vacation. Unfortunately, tour operators, cruise lines and airlines impose penalties for canceling a trip within certain time frames, up to and including the loss of the entire vacation price. Travel Insurance can help protect your vacation investment and provides the comfort you need to enjoy your trip. If you decide to purchase travel insurance, you have the option of using our preferred partner, CSA Travel Protection. CSA's plans safeguard you before, during and after your trip with important insurance coverage, 24-hour emergency assistance services, identity theft resolution service and concierge services.


Benefits and services are described here in general terms. For a complete look at policy benefits and exclusions, please contact your Vacations To Go travel counselor for a sample Description of Coverage or Policy. Please note that insurance coverage must be purchased prior to or within 24 hours of the initial trip deposit. Travelers must be residents of the United States or purchase insurance within the United States to be eligible for coverage.

Plan Rates:

For travel insurance rates, please call your Vacations To Go travel counselor.


The table below provides a side-by-side comparison of per person and per plan CSA coverage and benefit limits.

Coverage (Underwritten by Generali U.S. Branch)

Benefit Limits Per Person

Benefit Limits Per Plan*

Trip Cancellation

100% of Trip Cost Insured

100% of Trip Cost Insured

Trip Interruption

100% of Trip Cost Insured

100% of Trip Cost Insured

Travel Delay**



Baggage Coverage



Baggage Delay Coverage



Medical and Dental Coverage



Emergency Assistance and Transportation



* Insurance coverage is provided to all travelers listed on the plan.

** Coverage for travel delay requires a delay of at least 12 hours before coverage will go into effect.

This plan includes a Trip Cancellation for Any Reason Benefit

Cancel for Any Reason is included on all policies if you meet the following requirements:

  1. your payment for this coverage is received within 24 hours of the date your initial deposit for your Trip is received; and
  2. you are not disabled from travel at the time the you pay your premium; and
  3. you have insured 100% of all arrangements booked through the travel supplier from whom you purchased this plan that are subject to cancellation penalties or restrictions; and
  4. the Trip cost per person is no more than $10,000; and
  5. you cancel your Trip 48 hours or more Prior to your Scheduled Departure Date

If you cancel within 48 hours of departure, standard trip cancellation coverage applies, such as:

  • Covered sickness, injury, death of you, a family member or traveling companion
  • Common carrier delays resulting from inclement weather, mechanical breakdown or unannounced strikes
  • Jury duty
  • Your home is made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster
  • Being called into emergency military duty for a natural disaster
  • Documented theft of passports or visas
  • Being directly involved in a traffic accident while en route to your scheduled place of departure

(Provided by CSA 's Designated Provider)

24-Hour Emergency Assistance Services
These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.

Concierge Services
Get pre-trip assistance, and help scheduling golf tee times, making restaurant, airline and rental car reservations, and ticketing for entertainment and other special events.


Pre-Existing Medical Conditions
Pre-existing medical conditions can be covered if certain requirements are met. Please see a sample Description of Coverage or Policy for full details.

10-Day Free Look
CSA stands behind its products and services. That's why it offers a 10-day free look at their travel protection plans. You'll have the ability to cancel your coverage and receive a full refund of your plan cost if you aren't completely satisfied – as long as you haven't left for your trip or already filed a claim.

Policy Confirmation

You will receive a Description of Coverage (or Policy for residents of certain states) which describes the benefits and limitations in detail. If you do not receive your documents within 10 days or 24 hours for email, call CSA Travel Protection at 800-994-3765.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA's products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.