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Coronavirus Update:  April 9, 2020

People who live in Houston and the surrounding area have been ordered to stay home until April 30 unless they are conducting essential business. Vacations To Go is based in Houston and all of our employees are now working from home.
 
Customers should expect longer hold times and slower responses to emails than is normally the case. If you have an inquiry about an existing reservation and it is not urgent, please delay contacting us until after April 15, if possible.
 
We sincerely apologize for the inconvenience and appreciate your understanding as we work through an unprecedented number of vacation changes.

 
Below we’ve listed dates of suspended service by tour and river cruise operator and provided links to each company's policy covering future travel credits (FTCs) and refunds on canceled trips. We have also provided links to relaxed cancelation terms for bookings on future vacations.
 
In general, tour operators and river cruise companies are offering generous incentives to customers who accept future travel credits (FTCs) in lieu of a refund on a trip that has been canceled by the operator. These FTCs can be applied to a future vacation with the same operator and booked at Vacations To Go’s terrific rates.
 
Tour operators and river cruise companies are advising customers who have canceled and are due refunds that those funds will be returned within 30 to 90 days of the cancelation date.
 
No further action is needed if the booking is canceled and it is not necessary to contact Vacations To Go.
 
Abercrombie & Kent  Adventures by Disney African Travel Alexander+Roberts
  • Canceled trips: none
  • Relaxed cancelation terms are available for all departures
AmaWaterways American Cruise Lines American Queen Steamboat Company Avalon Waterways Blount Small Ship Adventures Brendan Vacations Celebrity Galapagos CIE Tours
  • Canceled trips: all departures through May 31
  • Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
Collette Contiki Cosmos CostSaver by Trafalgar CroisiEurope Crystal River Cruises Emerald Waterways G Adventures Gate 1 Travel Globus Hurtigruten Insight Vacations Intrepid Travel Luxury Gold Monograms Natural Habitat Adventures
  • Canceled trips: all departures through April 15
  • Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
Ponant

Quark Expeditions

Riviera River Cruises

Rocky Mountaineer

Scenic Luxury Cruises & Tours

Silversea Cruises

SITA Tours

  • Canceled trips: all departures through April 30
  • Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
  • Relaxed cancelation terms are available for future departures

Tauck

  • Canceled trips: all departures through May 15 and and all 2020 tours featuring the Oberammergau Passion Play
  • Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
  • Relaxed cancelation policy for future departures

Trafalgar

U by Uniworld

Uniworld Boutique River Cruise Collection

Viking