Coronavirus Update:  September 23, 2020

Below we’ve listed dates of suspended service by tour and river cruise operator and provided links to each company's policy covering future travel credits (FTCs) and refunds on canceled trips. We have also provided links to relaxed cancelation terms for bookings on future vacations.
 
In general, tour operators and river cruise companies are offering generous incentives to customers who accept future travel credits (FTCs) in lieu of a refund on a trip that has been canceled by the operator. These FTCs can be applied to a future vacation with the same operator and booked at Vacations To Go’s terrific rates.
 
Due to a backlog of refund requests, it may take tour and river cruise operators up to 90 days after the cancelation date to return funds to customers.
 
No further action is needed if the booking is canceled and it is not necessary to contact Vacations To Go.
 
Abercrombie & Kent

• Canceled trips: select departures in 2020
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures

 Adventures by Disney

• Canceled trips: most departures through October 31
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures

African Travel

• Canceled trips: select departures in 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures

Alexander+Roberts

• Canceled trips: select departures in 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy is available for bookings on future departures

AmaWaterways

• Canceled trips: all departures through November 15
• Future cruise credit for departures that have been canceled by the operator
• Peace of Mind relaxed cancellation policy for bookings on future departures

American Cruise Lines

• Canceled trips: select departures in 2020
• Future cruise credit or refund policy for departures that have been canceled by the operator
• Cruise with Comfort relaxed cancelation policy for bookings on future departures
• Health & Safey Update

American Queen Steamboat Company

• Canceled trips: all departures through 2020
• Future cruise credit or refund policy for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Avalon Waterways

• Canceled trips: all departures through November 14 and all 2020 cruises featuring the Oberammergau Passion Play
• Future cruise credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safey Update

Blount Small Ship Adventures

• Canceled trips: all departures through 2020 and 2021
• Refunds will be provided for sailings that have been canceled by the cruise line

Brendan Vacations

• Canceled trips: all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Book with Confidence relaxed cancelation policy for bookings on future departures

Celebrity 

• Canceled trips: all departures through October 31
• Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
• Request full refund and forfeit future cruise credit for sailings that have been cancelled by the cruise line
• Cruise with Confidence relaxed cancellation policy for bookings on future trips
• Health & Safety Update

CIE Tours

• Canceled trips: all 2020 departures 
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures

Collette

• select departures in 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Travel Protection relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Contiki

• Canceled trips: all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Buy with Confidence relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Cosmos

• Canceled trips: 2020 tours featuring the Oberammergau Passion Play; all other departures through November 14
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

CostSaver by Trafalgar

• Canceled trips:  all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Book with Confidence relaxed cancelation policy for bookings on future departures
• Health & Safety Update

CroisiEurope

• Canceled trips: select departures in 2020
• Future cruise credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Crystal River Cruises

• Canceled trips: all 2020 departures
• Future cruise credit or refund policy for departures that have been canceled by the operator
• Crystal Confidence relaxed cancelation policy for bookings on future departures

Emerald Waterways

• Canceled trips: all 2020 departures 
• Future cruise credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures

G Adventures

• Canceled trips: all departures through October 31 and all 2020 G Expedition departures 
• Future travel credit for departures that have been canceled by the operator
• Book with Confidence relaxed cancelation policy for bookings on future departures

Gate 1 Travel

• Canceled trips: all departures through March 31, 2021
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures

Globus

• Canceled trips: all international departures through November 14; all U.S. departures through October 31; all tours featuring the 2020 Oberammergau Passion Play or 2021 Tournament of Roses
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Hurtigruten

• Canceled trips: select Norwegian coastal departures through October 31, select global expedition departures through October 9
• Future cruise credit for departures that have been canceled by the operator (use this form to request the FCC)
• Risk-Free Rebooking relaxed cancelation policy for bookings on select departures
• Health & Safety Update

Insight Vacations

• Canceled trips: all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Intrepid Travel

• Canceled trips: most departures through October 31
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Luxury Gold

• Canceled trips: all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Monograms

• Canceled trips: all departures through November 14
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation terms for bookings on future departures
• Health & Safety Update

Natural Habitat Adventures

• Canceled trips: select departures through 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Health & Safety Update

Ponant

• Canceled trips: Le Champlain through 6/7/2020 and departures 8/19/2020 through 10/27/2020, Le Bellot through 6/30/2020, Le Boreal through 6/30/2020 and the 9/25/2020 departure, Le Laperouse through 7/17/2020, Le Lyrial through 7/24/2020 and the 10/23/2020 departure, Le Bougainville through 7/28/2020, Le Dumont D’urville through 9/8/2020,  Le Jacques Cartier through 9/13/2020, Le Soleal through10/9/2020, Le Ponant through 10/27/2020 and  L’Austral through 10/31/2020
• Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.
• Worry-Free relaxed cancellation policy for bookings on future trips
• Health & Safety Update

Quark Expeditions

• Canceled trips: all departures through March 2021
• Rebooking offers for departures that have been canceled by the operator will be provided to affected customers
• Risk-Free Rebooking relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Riviera River Cruises

• Canceled trips: select departures through October 31
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures

Rocky Mountaineer

• Canceled trips: all 2020 departures 
• Future travel credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures

Scenic Luxury Cruises & Tours

• Canceled trips: all 2020 departures 
• Future cruise credit for departures that have been canceled by the operator
• Relaxed cancelation policy for bookings on future departures

Silversea Cruises

• Canceled trips: Silver Cloud through 11/4/2020; Silver Dawn through 11/2/2021; Silver Explorer through 10/31/2020; Silver Galapagos through 9/26/2020; Silver Moon through 10/30/2020; Silver Muse through 10/13/2020; Silver Origin through 10/29/2020; Silver Shadow & Silver Spirit through 10/29/2020; Silver Whisper through 10/27/2020; Silver Wind through 5/31/2021
• Future cruise credit or refund policy for trips that have been cancelled by the cruise line
• Cruise with Confidence relaxed cancellation policy for bookings on future trips 

SITA Tours

• Canceled trips: select departures in 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation terms are available for future departures

Tauck

• Canceled trips: 2020 tours featuring the Oberammergau Passion Play; most departures through November 30
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Trafalgar

• Canceled trips: all departures through November 30
• Future travel credit for departures that have been canceled by the operator
• Book with Confidence relaxed cancelation policy for future departures
• Health & Safety Update

U by Uniworld

• Canceled trips: all departures through October 31
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Uniworld Boutique River Cruise Collection

• Canceled trips: all departures through October 31 and all 2020 departures featuring the Oberammergau Passion Play
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future departures
• Health & Safety Update

Viking

• Canceled trips: all 2020 departures
• Future cruise credit or refund policy for departures that have been canceled by the operator
• Risk-Free Guarantee relaxed cancelation for bookings on future departures