Over 8 million happy customers since 1984
Abercrombie & Kent: Payments & Refunds
To reserve an Abercrombie and Kent tour, a deposit is required within 7 days of booking. Deposits may be a flat rate per person or a percentage of the total tour cost, The remaining balance is due 60-120 days prior to the departure date. Exact deposit amounts and final due dates differ according to region of travel and type of travel, and can be determined by using the charts below.
| Region | Deposit Amount | Final Payment Due Date |
| Africa & Egypt | $1000 per person | 90 days prior to departure |
| The Orient & Australasia | $1000 per person | 90 days prior to departure |
| South America & Galapagos | $1000 per person | 90 days prior to departure |
| Europe (excluding cruise & train tours) | $1000 per person | 90 days prior to departure |
| European Concierge Villas | 40% of cost at reservation | 120 days prior to departure |
| Alaska | $500 per person | 60 days prior to departure |
| Guest Ranches in North America | N/A | N/A |
| Rafting trips in North America | N/A | N/A |
| Antarctica | N/A | N/A |
The above deposit and final payment polices do not apply to Patagonia: A Luxury Adventure, or Chile: Land of Fire & Ice.
Deposits and final payment due dates are different for Abercrombie and Kent European specialty travel--tours that include travel on trains and/or ships. Policies differ according to ship and train.
| Ships & Barges | Deposit Amount | Final Payment Due Date |
| The Explorer | 30% of tour cost | 90 days prior to departure |
| The M/Y Callisto | $2000 per person | 90 days prior to departure |
| The Sea Cloud | $1500 per person | 120 days prior to departure |
|
The M/S River Cloud The M/S River Cloud II |
$1000 per person | 90 days prior to departure |
|
L’Abercrombie Barge Caprice Barge Lafayette Barge Libellule Barge Litote Barge Lorraine Barge Marguerite Barge Mirabelle Barge Princess Royale Barge Alouette Barge Hirondelle Barge Napoleon Barge Roi Soleil Anacoluthe Barge Chardonnay Barge Provence Barge Amaryllis Barge Fleur de Lys Barge |
25% of cruise cost | 90 days prior to departure |
| Actief Barge | 25% of cruise cost | 120 days prior to departure |
| Marjorie and Marjorie II Barges | 25% of cruise cost | 60 days prior to departure |
|
La Belle Epoque Barge L’Art de Vivre Barge Magna Carta Barge Scottish Highlander Barge Serenite Barge |
$750 per person | 90 days prior to departure |
| Shannon Princess II Barge | 35% of cruise cost | 90 days prior to departure |
|
Le Bon Vivant Barge La Bonne Humeur Barge La Bonne Amie Barge |
10-15% of cruise cost | 120 days prior to departure |
Deposits made on the following barge tours are non-refundable: Le Bon Vivant, La Bonne Humeur, La Bonne Amie, Roi Soleil, and all private charter sailings.
| Train Tours | Deposit Amount | Final Payment Due Date |
|
Venice Simplon Orient-Express Northern Belle Eastern & Oriental Express Great South Pacific Express Road to Mandalay |
15% of tour cost | 90 days prior to departure |
| The Royal Scotsman | 33% of tour cost | 60 days prior to departure |
Deposits made to all train tours are non-refundable. If a reservation is made after the final payment due date, the entire price of the trip must be paid at the time of confirmation. Fees may be assessed for traveler-initiated changes to the itinerary.
Abercrombie & Kent accepts Visa, MasterCard or American Express.
Abercrombie & Kent reserves the right to cancel the reservation and impose cancellation charges if payments are not received within the specified periods.
Cancellation and Refunds
Cancellation and refund policies also vary according to region of travel and type of travel. If a cancellation occurs, Abercrombie and Kent will assess the following penalties:
| Region | Days Prior to Sailing Date | Cancellation Charge |
| Africa & Egypt |
90+ days prior to departure 89-60days prior to departure 59-30 days prior to departure 29-0 days prior to departure |
$250 per person 20% of tour cost 50% of tour cost No Refund |
| The Orient & Australasia |
90+ days prior to departure 89-60days prior to departure 59-30 days prior to departure 29-0 days prior to departure |
$250 per person 20% of tour cost 50% of tour cost No Refund |
| South America & Galapagos |
90+ days prior to departure 89-60 days prior to departure 59-30 days prior to departure 29 days or less prior to departure |
$250 per person 20% of tour cost 50% of tour cost No Refund |
| Europe (excluding cruises & train tours) |
90+ days prior to departure 89-60days prior to departure 59-30 days prior to departure 29-0 days prior to departure |
$250 per person 20% of tour cost 50% of tour cost No Refund |
| European Concierge Villas |
120+ days prior to departure 120 days or less prior departure |
Deposit No Refund |
The above cancellation policies do not apply to the following tours: Scandinavia, A Baltic Cruise, Alaska: Family and An Alaskan Yacht Safari. Please call your Vacations To Go travel counselor for more information regarding these tours.
| North American Tours | Days Prior to Sailing Date | Cancellation Charge |
| Rafting trips in North America |
90+ days prior to departure 89-60 days prior to departure 59-30 days prior to departure 29 days prior to departure |
$250 per person 20% of tour cost 50% of tour cost No Refund |
| Guest Ranch: Brooks Lake Lodge |
15+ days prior to departure 14 days or less prior to departure |
Deposit No Refund |
| Guest Ranch: Mountain Meadows |
90-45 days prior to departure 44 days or less prior to departure |
$100 per person No Refund |
| Guest Ranch: Smith Fork Ranch |
61+ days prior to departure 60 days or less prior to departure |
10% of tour cost |
| Guest Ranch: Big EZ Lodge | 45 days or less prior to departure | No Refund |
| Ships & Barges | Days Prior to Sailing Date | Cancellation Charge |
| The Explorer |
120+ days prior to departure 119-80 days prior to departure 79-60 days prior to departure 59-45 days prior to departure 44 days or less prior to departure |
$250 per person 10% of tour cost 30% of tour cost 75% of tour cost No Refund |
| The M/Y Callisto |
120+ days prior to departure 120-91 days prior to departure 90-61 days prior to departure 60-30 days prior to departure 29 days or less prior to departure |
$100 per person 30% of tour cost 50% of tour cost 50% of tour cost No Refund |
| The Sea Cloud and Orion |
120+ days prior to departure 119-90 days prior to departure 89 days or less prior to departure |
$250 per person 20% of tour cost No Refund |
|
Caprice Chanterelle L’Abercrombie Lafayette Litote Lorraine Mirabelle Princess Royale |
90+ days prior to departure 89-60 days prior to departure Less than 60 days prior to departure |
$250 per person Deposit No Refund |
|
Alouette Hirondelle Napoleon Actief |
120+ days prior to departure 119-90 days prior to departure Less than 90 days prior to departure |
5% of tour cost Deposit No Refund |
|
Marjorie Marjorie II |
60+ days prior to departure Less than 60 days prior to departure |
8% of tour cost No Refund |
|
La Belle Epoque L’ Art de Vivre L’ Impressioniste Magna Carta Scottish Highlander |
120+ days prior to departure 119-90 days prior to departure Less than 90 days prior to departure |
$250 per person Deposit No Refund |
|
Anacoluthe Provence |
90+ days prior to departure 89-60 days prior to departure Less than 60 days prior to departure |
$250 per person Deposit No Refund |
| Shannon Princess |
120+ days prior to departure 119-90 days prior to departure Less than 90 days prior to departure |
$250 per person Deposit No Refund |
| Train Tours | Days Prior to Sailing Date | Cancellation Charge |
|
Venice Simplon Orient-Express Northern Belle Eastern & Oriental Express Great South Pacific Express Road to Mandalay |
90+ days prior to departure 89-60 days prior to departure 59-30 days prior to departure 29 days or less prior to departure |
15% of tour cost 20% of tour cost 50% of tour cost No Refund |
| The Royal Scotsman |
60+ days prior to departure 60-31 days prior to departure 30 days or less prior to departure |
$300 per person 33% of tour cost No Refund |
Termination of a tour in progress for any reason will not necessarily result in a refund, and no refund will be made for partially used portions of air tickets or land arrangements. Cancellation fees may also apply to any additional services, including accommodations and optional excursions (extended stays), reserved prior to, during and after the tour and airfare or airport taxes.
Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.
Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.