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Abercrombie & Kent: Payments & Refunds

Deposit and Final Payment

To reserve an Abercrombie and Kent tour, a deposit is required within 7 days of booking. Deposits may be a flat rate per person or a percentage of the total tour cost, The remaining balance is due 60-120 days prior to the departure date. Exact deposit amounts and final due dates differ according to region of travel and type of travel, and can be determined by using the charts below.

Region Deposit Amount Final Payment Due Date
Africa & Egypt $1000 per person 90 days prior to departure
The Orient & Australasia $1000 per person 90 days prior to departure
South America & Galapagos $1000 per person 90 days prior to departure
Europe (excluding cruise & train tours) $1000 per person 90 days prior to departure
European Concierge Villas 40% of cost at reservation 120 days prior to departure
Alaska $500 per person 60 days prior to departure
Guest Ranches in North America N/A N/A
Rafting trips in North America N/A N/A
Antarctica N/A N/A

The above deposit and final payment polices do not apply to Patagonia: A Luxury Adventure, or Chile: Land of Fire & Ice.

Deposits and final payment due dates are different for Abercrombie and Kent European specialty travel--tours that include travel on trains and/or ships. Policies differ according to ship and train. 

Ships & Barges Deposit Amount Final Payment Due Date
The Explorer 30% of tour cost 90 days prior to departure
The M/Y Callisto $2000 per person 90 days prior to departure
The Sea Cloud $1500 per person 120 days prior to departure
The M/S River Cloud
The M/S River Cloud II
$1000 per person 90 days prior to departure
L’Abercrombie Barge
Caprice Barge
Lafayette Barge
Libellule Barge
Litote Barge
Lorraine Barge
Marguerite Barge
Mirabelle Barge
Princess Royale Barge
Alouette Barge
Hirondelle Barge
Napoleon Barge
Roi Soleil
Anacoluthe Barge
Chardonnay Barge
Provence Barge
Amaryllis Barge
Fleur de Lys Barge
25% of cruise cost 90 days prior to departure
Actief Barge 25% of cruise cost 120 days prior to departure
Marjorie and Marjorie II Barges 25% of cruise cost 60 days prior to departure
La Belle Epoque Barge
L’Art de Vivre Barge
Magna Carta Barge
Scottish Highlander Barge
Serenite Barge
$750 per person 90 days prior to departure
Shannon Princess II Barge 35% of cruise cost 90 days prior to departure  
Le Bon Vivant Barge
La Bonne Humeur Barge
La Bonne Amie Barge
10-15% of cruise cost 120 days prior to departure

Deposits made on the following barge tours are non-refundable: Le Bon Vivant, La Bonne Humeur, La Bonne Amie, Roi Soleil, and all private charter sailings.

Train Tours Deposit Amount Final Payment Due Date
Venice Simplon Orient-Express
Northern Belle
Eastern & Oriental Express
Great South Pacific Express
Road to Mandalay
15% of tour cost 90 days prior to departure
The Royal Scotsman 33% of tour cost 60 days prior to departure

Deposits made to all train tours are non-refundable. If a reservation is made after the final payment due date, the entire price of the trip must be paid at the time of confirmation. Fees may be assessed for traveler-initiated changes to the itinerary.

Abercrombie & Kent accepts Visa, MasterCard or American Express.

Abercrombie & Kent reserves the right to cancel the reservation and impose cancellation charges if payments are not received within the specified periods.

Cancellation and Refunds

Cancellation and refund policies also vary according to region of travel and type of travel. If a cancellation occurs, Abercrombie and Kent will assess the following penalties:

Region Days Prior to Sailing Date Cancellation Charge
Africa & Egypt 90+ days prior to departure
89-60days prior to departure
59-30 days prior to departure
29-0 days prior to departure
$250 per person
20% of tour cost
50% of tour cost
No Refund
The Orient & Australasia 90+ days prior to departure
89-60days prior to departure
59-30 days prior to departure
29-0 days prior to departure
$250 per person
20% of tour cost
50% of tour cost
No Refund
South America & Galapagos 90+ days prior to departure
89-60 days prior to departure
59-30 days prior to departure
29 days or less prior to departure
$250 per person
20% of tour cost
50% of tour cost
No Refund
Europe (excluding cruises & train tours) 90+ days prior to departure
89-60days prior to departure
59-30 days prior to departure
29-0 days prior to departure
$250 per person
20% of tour cost
50% of tour cost
No Refund
European Concierge Villas 120+ days prior to departure
120 days or less prior departure
Deposit No Refund

The above cancellation policies do not apply to the following tours: Scandinavia, A Baltic Cruise, Alaska: Family and An Alaskan Yacht Safari. Please call your Vacations To Go travel counselor for more information regarding these tours.

North American Tours Days Prior to Sailing Date Cancellation Charge
Rafting trips in North America 90+ days prior to departure
89-60 days prior to departure
59-30 days prior to departure
29 days prior to departure
$250 per person
20% of tour cost
50% of tour cost
No Refund
Guest Ranch: Brooks Lake Lodge 15+ days prior to departure
14 days or less prior to departure
Deposit
No Refund
Guest Ranch: Mountain Meadows 90-45 days prior to departure
44 days or less prior to departure
$100 per person
No Refund
Guest Ranch: Smith Fork Ranch 61+ days prior to departure
60 days or less prior to departure
10% of tour cost
Guest Ranch: Big EZ Lodge 45 days or less prior to departure No Refund

Ships & Barges Days Prior to Sailing Date Cancellation Charge
The Explorer 120+ days prior to departure
119-80 days prior to departure
79-60 days prior to departure
59-45 days prior to departure
44 days or less prior to departure
$250 per person
10% of tour cost
30% of tour cost
75% of tour cost
No Refund
The M/Y Callisto 120+ days prior to departure
120-91 days prior to departure
90-61 days prior to departure
60-30 days prior to departure
29 days or less prior to departure
$100 per person
30% of tour cost
50% of tour cost
50% of tour cost
No Refund
The Sea Cloud and Orion 120+ days prior to departure
119-90 days prior to departure
89 days or less prior to departure
$250 per person
20% of tour cost
No Refund
Caprice
Chanterelle
L’Abercrombie
Lafayette
Litote
Lorraine
Mirabelle
Princess Royale
90+ days prior to departure
89-60 days prior to departure
Less than 60 days prior to departure
$250 per person
Deposit
No Refund
Alouette
Hirondelle
Napoleon
Actief
120+ days prior to departure
119-90 days prior to departure
Less than 90 days prior to departure
5% of tour cost
Deposit
No Refund
Marjorie
Marjorie II
60+ days prior to departure
Less than 60 days prior to departure
8% of tour cost
No Refund
La Belle Epoque
L’ Art de Vivre
L’ Impressioniste
Magna Carta
Scottish Highlander
120+ days prior to departure
119-90 days prior to departure
Less than 90 days prior to departure
$250 per person
Deposit
No Refund
Anacoluthe
Provence
90+ days prior to departure
89-60 days prior to departure
Less than 60 days prior to departure
$250 per person
Deposit
No Refund
Shannon Princess 120+ days prior to departure
119-90 days prior to departure
Less than 90 days prior to departure
$250 per person
Deposit
No Refund

Train Tours Days Prior to Sailing Date Cancellation Charge
Venice Simplon Orient-Express
Northern Belle
Eastern & Oriental Express
Great South Pacific Express
Road to Mandalay
90+ days prior to departure
89-60 days prior to departure
59-30 days prior to departure
29 days or less prior to departure
15% of tour cost
20% of tour cost
50% of tour cost
No Refund
The Royal Scotsman 60+ days prior to departure
60-31 days prior to departure
30 days or less prior to departure
$300 per person
33% of tour cost
No Refund

Termination of a tour in progress for any reason will not necessarily result in a refund, and no refund will be made for partially used portions of air tickets or land arrangements. Cancellation fees may also apply to any additional services, including accommodations and optional excursions (extended stays), reserved prior to, during and after the tour and airfare or airport taxes. 

Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.

Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.