Over 8 million happy customers since 1984
CIE Tours: Payments & Refunds
To reserve a CIE tour, a non-refundable deposit of $250 per person is required within 5 days of making the reservation. Early booking discounts require higher deposits.
The remaining balance is due 70 days prior to the departure date.
| Deposit Amount | Final Payment Due Date | |
| CIE Tours | $250 per person | 70 days prior to departure |
CIE accepts most major credit cards.
Cancellation and Refunds
Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If a cancellation occurs, CIE will assess the following penalties:
| Days Prior to Departure | Cancellation Charge |
| 70+ days prior to departure | Deposit |
| 69-46 days prior to departure | 25% per person |
| 45-8 days prior to departure | 35% per person |
| 7-1 day(s) prior to departure | 50% per person |
| Day of departure | 100% per person |
All cancellations must be advised in writing to CIE Tours prior to tour departure during normal business hours (9am to 5pm ET, Mondays through Fridays). Notification shall be deemed to have taken place on the date of receipt of such written notification by CIE Tours. It is the client's responsibility to ensure that any notification of cancellation is received by CIE Tours. Minimum cancellation penalty is the deposit amount.
Air cancellations: Many airfares require instant purchase and are non-refundable. No refund can be made for non-refundable airfares. As each airline's cancellation conditions vary, details should be requested at time of booking.
If it becomes necessary to cancel a coach tour prior to departure, CIE Tours will offer the next available date at no additional land cost. If this is not acceptable, a full refund of all monies paid to CIE Tours will be made. CIE tours cannot accept responsibility for any additional costs or fees relating to such a tour booking or for any cancellation penalties due to non-refundable airfares, unless ticket is purchased from CIE Tours.
Any revision to land arrangements made after the original booking has been processed will incur a $50 handling fee per booking. CIE cannot accept revisions within 14 days of departure or once documents have been issued.
Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.
Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go tour counselor.