Over 8 million happy customers since 1984
Gate 1 Travel: Payments & Refunds
To reserve a Gate 1 Travel package, a non-refundable deposit is due at the time of booking as follows:
| Trip Type | Deposit Amount |
|---|---|
| Reservations without Cruise and Hotel Only | $200 per person |
| Reservations with Sea Cruises, River Cruises, Greece, Kenya & Tanzania, South Africa, Argentina, Colombia, Russia & Discovery Tours (except Cuba & Norway) | $300 per person |
| Reservations with India & Nepal | $400 per person |
| Reservations with Peruvian Amazon River Cruise, Galapagos Islander and Galapagos Cruises, Norway Discovery Program, Antarctica & Cuba | $500 per person |
| Reservations with Norwegian Cruise Line Cruises* | $450 per person |
| Trip Type | Final Payment Due Date |
|---|---|
| Reservations with European and Russian River Cruises, Mekong and Irrawaddy River Cruises, Kenya, Tanzania, South Africa, Russia, Cuba, Easter Island & Galapagos Island | 90 days prior to departure |
| Reservations with Discovery Tours (Ireland, Botswana, Zimbabwe, Myanmar, Turkey, China) | 90 days prior to departure |
| Reservations with Sea Cruises including Galapagos Cruises, Antarctica Cruises & Norway Cruises* | 120 days prior to departure |
| Reservations with Instant Purchase Airfare or Package | At time of reservation |
| Reservations with Special Events | As described on your invoice |
Gate 1 Travel accepts all major credit cards.
All payments made within 30 days of departure must be made by credit or debit card. All reservations must be made no later than 15 days prior to departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply.
If there is any outstanding balance by the Final Payment Due date listed on your invoice, all travel services will be subject to automatic cancellation. A service reinstatement fee of $50 will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.
*Deposits & final payment deadline may vary based on cabin category, length of sailing, and seasonality. Holiday sailings such as Christmas and New Year periods may have earlier deadlines.
Cancellation and Refunds
Cancellation and refund policies vary by tour operator, with penalties generally increasing as the departure date approaches. If a cancellation occurs, the following charges will be assessed:
| Trip Type | Days Prior to Departure | Cancellation Charge |
|---|---|---|
| Reservations with Greece, Argentina, Colombia & China River Cruises |
61+ days 60-31 days 30-2 days 1 day or less |
$300 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with European & Russian River Cruises, Kenya, Tanzania, South Africa, Russia & Easter Island |
91+ days 90-31 days 30-2 days 1 day or less |
$300 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with Mekong & Irrawaddy River Cruises |
91+ days 90-31 days 30-2 days 1 day or less |
$300 per person 50% of tour cost 90% of tour cost No Refund |
| Discovery Tours reservations without Ireland, Botswana, Zimbabwe, Turkey, Myanmar, China |
61+ days 60-31 days 30-2 days 1 day or less |
$300 per person 50% of tour cost 90% of tour cost No Refund |
| Discovery Tours reservations with Ireland, Botswana, Zimbabwe, Turkey, Myanmar, China |
91+ days 90-45 days 44-31 days 30 days or less |
$300 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with Cuba |
91+ days 90-31 days 30 days or less |
$500 per person 50% of tour cost No Refund |
| Reservations with Antarctica |
121+ days 120-61 days 60 days or less |
$500 per person 50% of tour cost No Refund |
| Reservations without Sea or River Cruise (except Peru Amazon River Cruise) |
61+ days 60-31 days 30-2 days 1 day or less |
$200 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with India & Nepal |
61+ days 60-31 days 30-2 days 1 day or less |
$400 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with Norway Sea Cruise |
121+ days 120-91 days 90-31 days 30-2 days 1 day or less |
$500 per person $600 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with Sea Cruise |
121+ days 120-91 days 90-31 days 30-2 days 1 day or less |
$300 per person $400 per person 50% of tour cost 90% of tour cost No Refund |
| Reservations with Norwegian Cruise Line® (except Suites) |
92+ days 91-78 days 77-63 days 62-33 days 32 days or less |
$200 per person 25% of tour cost 50% of tour cost 75% of tour cost No Refund |
| Reservations with Norwegian Cruise Line® (Suites) |
121+ days 120-92 days 91-58 days 57 days or less |
$200 per person 25% of tour cost* 50% of tour cost* No Refund *Or deposit, whichever is higher |
| Reservations with Galapagos Islands or Peruvian Amazon Cruise |
91+ days 90-61 days 60-2 days 1 day or less |
$500 per person 50% of tour cost 90% of tour cost No Refund |
Reservations with Rail Tickets*:
Rail Tickets: 100% of cost
* Rail Tickets represent services booked individually on a per journey basis, with or without airfare.
Instant Purchase Airfare or Packages:
Instant Purchase Airfare: 100% of airfare cost
Instant Purchase Package: 100% of package cost
Special Events & Products
Deposit, Final Payment, and Cancellation penalties may differ for special events, tours with internal flights, select hotels and tour packages and will be advised at time of booking on your invoice.
Once a partial or full payment has been made, cancellations will only be accepted in writing. Changes to an existing reservation, whatever the cause, will incur $50 per person plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. There are no refunds for unused services.
*Please note that name changes to airline reservations are subject to full cancellation and rebooking.
Deposit, payment and cancellation terms may differ for group bookings.
Timetables and rates are subject to change, and exceptions may apply for holiday departures. Please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking.
Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.