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Rocky Mountaineer: Payments & Refunds

Deposit and Final Payment

To reserve a Rocky Mountaineer tour, a deposit is required at the time of booking. Final payment must be received no later than 60 days prior to departure. Trips booked within 60 days of departure require full payment at the time of booking.

TourDeposit AmountFinal Payment Due Date
All Rocky Mountaineer Trips20% of package price60 days prior to departure

Rocky Mountaineer accepts MasterCard, Visa, Discover, American Express, JCB and Diners Club cards.

Rocky Mountaineer Vacations reserves the right to cancel the reservation if payments are not received within the specified periods.

Cancellation and Refunds

Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If cancellation in writing is received, Rocky Mountaineer will assess the following penalties:

Tour Days Prior to Departure Cancellation Charge
All Rocky Mountaineer Trips 61 or more days prior to departure
46 to 60 days prior to departure
45 to 0 days prior to departure
20% of package price
50% of package price
100% of package price

Rocky Mountaineer reserves the right to pass on any additional costs charged by its suppliers. Cancellation fees may be subject to GST.

A change in train departure date (either rail-only or as part of a package) is considered a cancellation. Charges will be calculated per person and based on the date the cancellation notice is first received. There will be no exceptions to any of the charges.

A fee per person will be applied to each change made to the itinerary once the original booking has been confirmed. These fees will be charged in the same currency as the original booking. Change fees may be subject to GST. A change fee will not be administered for an addition or upgrade of service.

Change Fee for all Routes Rail-Only and Packages (USD, excluding GST):

PeriodChange Fee (US$)
61 or more days$20
31 to 60 days$40
15 to 30 days$80
0 to 14 daysNo Changes Permitted

Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking.

Deposit, payment and cancellation terms may differ for group bookings.

Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.