Terms and Conditions
Inter-city Travel: By private motorcoach, trains & ferries (see itineraries).
Touring: By air-conditioned luxury motor coaches with onboard washroom & reclining seats for maximum comfort.
Note: In Eastern Mediterranean and Iceland, some smaller motor coaches without toilet facilities may be used. If, due to circumstances beyond our control, coaches are used on tours other than as advertised on the itinerary page, a refund of $10 per person will be made.
Air Transportation: Within Europe air transportation is included in the land price only when indicated on an itinerary.
Note: Reservations for Insight’s Egyptian airline are given well in advance, however actual flight times cannot be confirmed prior to departure. Internal flights in Egypt may involve very early or very late departures and arrivals.
Hotel Accommodation: Prices per person are based on two persons sharing a twin-bedded room with private bath or shower.
Cruise: Per person prices are based on two persons sharing a cabin with two berths, private shower & toilet. A limited number of singles cabins are available on request at an extra cost.
Tour Director: Escorted tours are conducted in English only by a professional multi-lingual Tour Director. In Egypt and Greece, only tours of 10 people or more will be escorted by an Insight Tour Director.
Meals: In-flight meals & snacks are served according to airline policy. Continental or buffet breakfast as indicated on all tours except in Ireland, provincial Britain & Scandinavia, where full national style breakfasts are served. Dinners are included as detailed in itineraries. All meals are included on cruises.
Sightseeing: Excursions & entrance fees to places of interest visited as detailed on each itinerary with an English-speaking guide where necessary.
Transfers: Passengers will only be entitled to transfers to and from London Airports providing the following conditions have been met:
Athens, Cairo, Istanbul and Tel Aviv Transfers: Complimentary transfers operate at all times, provided Insight has received correct flight information for both arrival and departure at time of booking your tour.
Porterage: Baggage handling for one suitcase per person on tour and for arrivals/departures from each tour hotel is included in the tour price. Due to limited coach capacity this single bag should have a weight not exceeding 60 lbs. And dimensions not exceeding 30” X 18” X 10”. Charges will be levied in the event these limits are exceeded and Insight’s commitment to transport you as indicated may be invalidated.
Note: Airlines may restrict check-in baggage. Please check with your carrier.
Tips and Taxes: All tips are included for services on tour provided by dining room waiters, chambermaids & porters at hotels, airports, docks & stations and to the crew on Nile cruises.
Transatlantic airfares (on Land-only tours), airport taxes, passport & visa fees, insurance of all kinds, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to Tour Directors, motor coach drivers and local city guides, items of a personal nature, excess baggage, optional excursions.
Air & Land Prices: Airport and departure taxes, security, agricultural and customs fees are not included.
Note: In Egypt, service charges (of up to 33%) will be levied on all additional services, meals, beverages, etc. not included in the tour price. This service charge will be applied on your hotel bill at the time of checkout.
Tour prices: Are based on costs & exchange rates as of September 25, 2003. Should these costs change a surcharge may be made on the price of your vacation. If the total tour price increases by more than 10%, passengers will have the right to cancel within 7 days of notification of the surcharge without penalty. No surcharges with respect to cost or currency fluctuations will be made once payment for the deposit of your land tour is received. This guarantee excludes fuel surcharges & does not apply to any taxes, charges or levies imposed by any government or its agencies. In exchange for these guarantees no refund will be made if costs are reduced. All prices are in US $ unless otherwise specified.
Child Reductions: Child reductions are available on selected tours. Some restrictions may apply. Please call your Vacations To Go travel counselor for details.
Teen Reductions: Teen reductions are available on selected tours. Some restrictions may apply. Please call your Vacations To Go travel counselor for details.
Tour Participation: Children under 5 years of age are ineligible. Passengers with disabilities are welcome on Insight's tours providing they are accompanied by a person capable of providing all assistance required, and do not require special assistance from Insight personnel. Insight reserves the right to refuse to carry anyone it feels cannot cope with the requirements of coach tour travel and who may require services and facilities that Insight cannot guarantee will be available. You agree to not hold the Insight group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any services to you. Please note that wheelchair access on the Nile cruise boats is limited; please check with your Vacations To Go travel counselor for details. Insight reserves the right to withdraw tour membership from anyone whose behavior is deemed likely to affect the smooth operation of the tour, or adversely affect the enjoyment or safety of other passengers, and Insight shall be under no liability to any such person for refund, compensation, repatriation or any other matters arising.
Itinerary Variations: Insight constantly strives to improve tour itineraries & features. If such improvements can be made, or unforeseen circumstances beyond their control make changes necessary, Insight reserves the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, sometimes in reverse, in which case hotels may vary from those stated on the tour pages. Due to religious festivals or other reasons it will occasionally be necessary to rearrange some itineraries and hotels. Ports of call on Mediterranean cruises may sometimes be curtailed if weather conditions do not permit docking.
Tour Cancellation: Insight reserves the right to cancel any booking no later than 30 days before the departure, but Insight will, wherever possible, offer an alternative tour of similar standard. If there is a difference in cost, this will be for your account. If an alternative tour is not accepted by the tour participant within seven days, Insight will refund all monies and will be under no further obligation or liability. Please note that Insight Vacations is not liable for any cancellation penalties incurred on air tickets purchased separately from the 'Air and Land' inclusive package.
Insight is not responsible for any other travel arrangements affected due to cancellations.
Extended Stays: If you have arranged with Insight to remain at a destination after the termination on your tour, please understand your tour will be at your sole expense as is the transfer to the airport for your return flight.
Once you have paid your deposit in full, the land tour price confirmed to you by your Vacations To Go tour counselor is guaranteed (excluding fuel surcharges and government taxes).
Vacations To Go accepts Visa, MasterCard, American Express, and Discover. Your payment is not deemed made until it is received by Insight Vacations.
A non-refundable deposit of $200 per person per tour is required for Insight to hold seats for you.
The deposit forms part of your final payment and if not received within 7 days of booking, the reservation will automatically be cancelled. On certain departures, deposits may be required to hold seats at time of booking.
The final payment is due 45 days prior to departure.
Insight reserves the right to cancel the reservation and impose cancellation charges should payments not be received within the above specified periods.
Your tour documents, travel literature, wallet, travel bag & comprehensive pre-departure documentation will be sent to you prior to departure. Please read this information carefully as it contains essential information & helpful advice to make your vacation as enjoyable as possible.
Booking Changes: A fee of $30 per transaction will be charged for any revision or alteration made to a reservation after booking is confirmed.
Note: Cancellation fees will be charged if you cancel your entire tour package to reschedule for a different date.
Cancellations and Cancellation Fees:
Refunds and Penalties:
Passports & Visas: All passengers require a machine-readable passport and it is the responsibility of each passenger to have a passport valid for the entire duration of their trip, including appropriate visas. Multiple-entry visas are needed for some countries. Please contact applicable government authorities to get necessary travel information.
The operators and/or their servants and agents are not responsible for passport, visa requirements, entry, health or other requirements of the countries visited or for any loss sustained by you for failing to comply with laws, regulations, orders, and/or requirements of countries visited.
Travel Documents: Please read the documents and tour literature which are sent to you, in an attractive wallet, before departure – they contain a wealth of advice and essential information to make your vacation as enjoyable as possible.
Holidays & Changes: During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited. In such instances, and whenever possible, slight itinerary adjustments are made by Insight Vacations to minimize inconvenience to their passengers. If, however you feel your enjoyment might be diminished by such minor limitations please check with the respective national tourist office before selecting a specific departure. Similarly holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled “dining out”, gala dinners, sightseeing or other activities.
Walking Tours: A number of cities in Europe are developing as havens for pedestrians and many of Insight's tours feature special walking tours in these locations. Comfortable walking shoes are therefore recommended for all passengers.
Air Conditioning: Please be advised that foreign air conditioning systems in public places, ships, hotels, and motorcoaches are not up to USA standards.
Plan Your Budget: You are advised to do this well in advance and be sure to allocate funds for special events while on tour, such as theatre, celebration meals, shopping and side trips, and Additional Optional Tours.
Insight Vacations Inc., referred to as the Operator, is the agent for Insight Vacations, who has empowered the Operator on its behalf to undertake the following duties:
It is the responsibility of the passenger to comply with the terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.
ADDITIONAL OPTIONAL TOURS
There is an exciting array of "Additional Optional Excursions" available to further enhance your enjoyment of Insight tours. These Excursions are optional, and are offered at special preferential prices. They are only bookable once you start your tour, as many of them are carefully programmed to coincide with the best highlights available at the time of your visit. A detailed list and cost of many exciting options is included in your tour documentation. You can book and pay for them through your Tour Director.