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Riviera River Cruises: Payments & Refunds

Deposit and Final Payment

A deposit of $400 per person is required to secure a confirmed reservation for your cruise. The balance of the trip cost is due 13 weeks prior to departure. If booking within 13 weeks of departure, full payment must be made at the time of booking.

Deposit Amount Final Payment Due Date
$400 per person 13 weeks prior to departure

Riviera River Cruises accepts all major credit cards.

If full payment is not made on time, Riviera River Cruises will cancel you booking and keep all payments paid at that date and levy the cancellation charges show below.

Cancellation and Refunds

Cancellation and refund policies vary by tour operator, with penalties generally increasing as the departure date approaches. If a cancellation occurs, the following charges will be assessed:

Days Prior to Departure Cancellation Charge
More than 91 days Deposit
90 to 61 days 50% of trip cost
60 to 31 days 75% of trip cost
30 to 16 days 85% of trip cost
15 days or less 100% of trip cost

Cancellation of the booking must be requested in writing (by fax or email) which will be effective when received by the cruise line. Where the cancellation charge is shown as a percentage, this is the trip cost. Travel protection premiums are not refundable.

Airlines and hotels, and other suppliers of travel services have their own changes and cancellation penalties. For example, change or cancellation of flights and other transport costs can result in 100% cancellation charges irrespective of the date of cancellation.

A single person supplement will be payable if a cabin or hotel room is occupied by only one person except where 100% cancellation charges have been paid by the person cancelling.

Your decision not to take all or part of the trip due to State Department warnings or advisories, fear of travel, or any other reason will be deemed a cancellation. If a flight or other delay for any reason prevents you from using the trip on the trip start date and time, you will be considered a no-show, and Riviera River Cruises cannot provide a full or partial refund or credit toward a future trip.

Any amendments and transfers agreed to after issue of the confirmation invoice will cost £15 per person plus any costs incurred by Riviera River Cruises and or charged by our suppliers. A change of holiday dates is a cancellation of the original booking and the cancellation charges apply.

Deposit, payment, and cancellation terms may differ for group bookings.

Timetables and rates are subject to change, and exceptions may apply for special departures. Please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking.

Purchase of travel insurance may reduce or eliminate the cancellation fees outlined above. For more information, please call your Vacations To Go travel counselor.