Terms and Conditions
Reservation and Deposit:
Cancellations and Refunds:
Passage Agreement, Limitation on Liability:
Responsibility: Among other rights reserved by Hurtigruten Cruises, they may choose not to accept any person as a member of a voyage for any reason. Any voyage may be cancelled, as circumstances so demand. Right is reserved to assess fares and charges at the time of sailing. While care has been given to offer quality services, Hurtigruten Cruises Inc. is not to be held responsible for any act, event, or omission during the time that passengers are engaged in the trip as stated in the ticket. All arrangements for air transportation, lodging, rail, and shore excursions are made by Hurtigruten Cruises Inc. solely as an accommodation for the suppliers' services featured in the brochure or online. Each passenger agrees not to hold Hurtigruten Cruises Inc., its owner, agents, or representatives liable, in the absence of its own negligence, for any loss, injury, expense, or damage that results directly or indirectly from any act or omission, whether negligent or otherwise, of any person or firm that provides any goods or services in connection with the trip or any available option. Without limiting the foregoing, Hurtigruten Cruises Inc. shall have no liability to the passenger for the quality of services and the condition of cleanliness at the hotel or housing facility, or for any transportation delay, including but not limited to liability for inconvenience, shortened vacation time, additional expense, or any other kind of damage. Hurtigruten Cruises Inc. also expressly disclaims any responsibility of any nature whatsoever for any loss, damage, or injury to property or persons from the provision of any air, rail, or motorcoach transportation. Deposit for payment of a reservation constitutes consent to all provisions detailed here.
In the course of Hurtigruten Cruises Inc. acting as a tour operator, it is important to note that the suppliers providing transportation, conveyance, or accommodation are independent contractors and are not agents or employees of Hurtigruten Cruises Inc. All tickets, coupons, and receipts issued by Hurtigruten Cruises Inc. and all arrangements for transport or conveyance or for hotel accommodations are made by Hurtigruten Cruises Inc. as agent of the suppliers. By utilizing the services of suppliers, you agree that neither Hurtigruten Cruises Inc. nor any subsidiary or affiliate of Hurtigruten Cruises Inc. shall be liable for any injury, damage, loss, accident, or delay incurred by you or those traveling with you in connection with any accommodations, transportation, or other services resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition beyond the control of Hurtigruten Cruises Inc., including defects in vehicles or breakdown in equipment. Nor shall Hurtigruten Cruises Inc. be liable for any injury, damage, loss, accident, or delay resulting directly or indirectly from delays, cancellations or changes in flights, itineraries, schedules, steamers or other services, strikes, theft, sickness, weather, quarantine, or other causes. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. Hurtigruten Cruises Inc. reserves the right to withdraw any tour in this program and to make such alterations in the itineraries as may be found desirable for the convenience of the parties or the proper operation of the tour. Portions of land arrangements, hotel accommodations, or any other services or feature of the tour that are not used are neither refundable nor exchangeable.
Hurtigruten Group ASA undertakes to transport passengers and their luggage on the following conditions, which the passenger-by reserving and/or buying a ticket- declares knowledge of and willingness to comply with. The terms and conditions for travel by sea are set out below in "Conditions of Carriage." The terms and conditions for shore excursions are set out in "Contractual Terms and Conditions: Shore Excursions."
The contract entered into is an agreement between passengers and the individual shipping company (referred to hereafter as "the carrier" or "Hurtigruten").
Choice of Law and Jurisdiction:
The Norwegian Maritime Act:
The Carrier's Liability for Passengers and Luggage:
The carrier is not liable for money, securities, and other valuables such as gold, silver, jewels, ornaments, and works of art, unless he has received them for safekeeping. The burden of proof lies on the claimant as to the extent of the loss and as to the event having occurred during the carriage.
In the case of loss due to personal injury or to damage to cabin luggage the burden of proof also lies on the claimant that there was clearly fault or negligence for which the carrier is liable.
2. Safety Regulations. Prohibition of Dangerous Loads-For considerations of safety, passengers must not without the knowledge or consent of the carrier have in their luggage dangerous things or substances including, but not limited to, explosive, flammable, or corrosive substances including fireworks.
3. Exceptions-The carrier is not liable under the provisions of Clause 1 in the following eventualities:
4. Limitation of Carrier's Liability-Liability for personal injury shall not exceed SDR* 175,000 per passenger. Liability for delay to a passenger's journey shall not exceed SDR 4,150. Liability for losses suffered as a result of loss of, or damage or delay to, luggage shall not exceed:
5. Excess-The carrier has the right to deduct not more than the following sums from any loss arising:
6. Alterations to Route or Vessel. Mutual Right to Cancel-The carrier reserves the right to make alterations to the schedule with regard to planned ports of call or their stated sequence. In the same way he can fulfill the contract of carriage with another ship of the same standard as declared without affecting the price of the ticket.
If a suitable vessel cannot be obtained following breakdown, the contract of carriage is canceled against full refund of the ticket price for the part of the journey concerned.
If the passenger does not show up for the voyage or curtails it, the carrier has the right to the agreed consideration unless the passenger is dead or hindered by ill health or other reasonable grounds and the carrier is so informed without unreasonable delay.
7. Time Bars-The carrier's liability for personal injury or delay expires two years from the day the passenger left the ship. If death occurs after landing, the time limit becomes two years from the date of death but not more than three years from the date of landing.
Liability for luggage expires two years from the day the passenger left the ship or the luggage was landed or delivered.
8. Applicable Law and Legal Venue-The carrier is subject to the Norwegian Maritime Act of June 24, 1994, no. 39. Legal action related to the carriage can only be brought before a court:
In the event of a dispute arising, the parties may agree that it should be settled by another court or by arbitration.
Contractual Terms and Conditions:
The carrier shall not be liable for loss or damage that occurs during the excursion unless liability can be based upon inadequate supervision or exposure of the passenger to unnecessary risk without the passenger's knowledge. Any disputes shall be resolved under Norwegian law before a Norwegian court.
*SDR (Special Drawing Rights) means the special drawing right which is laid down by The International Monetary Fund. The value of 1 SDR is given in the banks' daily listings of currency exchange rates.
If a passenger is found to be traveling on the Hurtigruten Cruises without a valid ticket, a penalty charge will be issued in addition to the cost of the journey.
Hurtigruten Cruises reserves the right to amend the information, conditions, and prices contained in this brochure and its supplement(s).