Over 8 million happy customers since 1984
Ponant: Payments & Refunds
Deposit and Final Payment
To reserve a Ponant Yacht cruise, a deposit equal to 25% of the total cruise price is due upon confirmation.
Deposit Amount |
Final Payment |
|
All Ponant Yacht Cruises |
25% of fare |
30 days prior to departure |
Ponant Yacht Cruises accepts Visa, MasterCard, American Express and Discover Card.
The final 75% is due no later than 30 days prior to departure. All reservations are subject to cancellation fees if payments are not received by the due date. Your full payment or acceptance of a ticket constitutes agreement to the terms and conditions of the Passenger Ticket Contract. Any revisions to the above payment plan must be in writing and approved by Ponant.
Cancellations and Refunds
Cancellation and refund policies vary by tour operator, with penalties generally increasing as the departure date approaches. If a cancellation occurs, the following charges will be assessed:
Days Prior to Departure |
Cancellation Charge |
|
All programs except expedition cruises in Antarctica, Falkland Islands and South Georgia |
45 or more days prior to departure |
$225 per person |
44-31 days prior to departure |
50% of fare |
|
30-21 days prior to departure |
75% of fare |
|
Less than 21 days prior to departure-day of departure |
100% of fare (No Refund) |
Days Prior to Departure |
Cancellation Charge |
|
Expedition cruises in Antarctica, Falkland Islands and South Georgia on Le Boréal and L'Austral |
90 or more days prior to departure |
$225 per person |
89-61 days prior to departure |
25% of fare |
|
60-46 days prior to departure |
50% of fare |
|
45-31 days prior to departure |
75% of fare |
|
Less than 30 days prior to departure |
100% of fare (No Refund) |
All cancellations must be in writing. Any and all guests not reporting for departure or prevented from reporting for departure or waiving for any reason whatsoever the benefit of services included in the program cannot claim any refund. Ponant shall not be required to refund any monies to any guests who must leave the sailing prematurely for any reason, nor shall Ponant be held responsible for any costs, fees, damages or causes of action which result from the transportation expenses incurred by guest's early departure.
Cancellation penalties are also applicable to any hotel and/or air bookings and ground services.
Deposit, payment, and cancellation terms may differ for group bookings.
Timetables and rates are subject to change, and exceptions may apply for holiday departures. Please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking.
Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.